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What is LoyalFree?

LoyalFree is a free place promotion app which lets app users discover exclusive deals, exciting local events, interactive experiences and collect digital loyalty stamps on their smartphone. Businesses can promote themselves to thousands of local and UK based app users, providing incentivise to shop on the high street and increase dwell time in town and city centres. Businesses can also gain valuable customer data to help build sustainable relationships with their customers.

Is LoyalFree available on all phones?

The LoyalFree app is available on Apple (iPhone and iPad) and Android devices which have cameras.

It can easily be downloaded by searching for “LoyalFree” on the app stores or going to on a mobile phone.

What is included in my LoyalFree subscription?

Everything you need to deploy a successful mobile customer loyalty scheme. By signing up to LoyalFree today you will get:

  • Free promotion, advertising and brand awareness with local and national app users
  • An online account where you are able to update your information in real time, any time!
  • Free POS and Marketing materials to help engage customers
  • Access to a personalised dashboard giving you customer insights for your business
  • Support from the team here at LoyalFree with any technical or business queries you may have
How long will it take to sign up?

The sign up process couldn’t be easier. Click here now to sign up in just a matter of minutes or email us on [email protected]. All we need is an email address and business name and we do the rest – no complicated forms or admin for you!

And don’t worry about set up times in store either. LoyalFree integrates into your unique business without changing the way you currently operate or incurring set up costs. Whether you want your Scanner Code on a till wobbler, an iPad or a sign – LoyalFree has you covered and can get you fully set up within 48 hours.

What's in it for me?

By signing up to LoyalFree today you can:

  • Promote your brand to new customers
  • Reward loyalty and save money and waste with a digital loyalty scheme
  • Entice new customers from competition with an eye catching offer
  • Increase revenue and footfall
  • Receive insights into your most valuable customers
  • Have flexibility in changing and removing your offer(s) whenever you want!
How much does LoyalFree cost?

We work with BIDs and Councils across the UK to provide a subsidised service to local businesses, making the platform free to over 10,000 businesses across the UK so far.  To find out if your business falls within one of these areas, please email [email protected].

If you are an individual business, not currently in one of our partnership areas, LoyalFree can cost you as little as £40 per month. You can find out more about what packages are available by emailing [email protected].

Are there any hidden set up fees?

Absolutely not. If you are in a subsidised area, we take no payment or financial information. If you are paying for your own business, our subscription fee is the only cost payable to us and any resources and marketing materials are on us!

How do customers collect stamps and earn rewards?

Customers download the mobile app and our geo- location functionality helps them find their closest deals. once they have seen your business on the app, all they need to do is head in store and scan the QR code provided to you by LoyalFree and they will instantly gain a digital stamp! A seamless experience for everyone involved.

When enough points have been collected users are notified within the app and they can show this to you to claim their reward. Ask them to scan the QR code again to be able to start claiming all over again!

What if I already have customers using paper loyalty cards?

Fear not. Next time they make a purchase simply ask them to download the app and scan to top their LoyalFree account up to match the amount of stamps already collected on the paper. Pretty soon you will no longer need to buy new paper cards and you’re helping to stop waste and save the planet too!

Who owns the customer data?

Please refer to our Privacy Policy and Terms and Conditions for full information regarding customer data ownership.

Can I customise LoyalFree with my own branding?

Of course. We pull through all your logos and business information in to your profile but once logged into your online dashboard, you have the option to change any information you would like, at any time. In effect, you will have a complete customised app without paying thousands of pounds for it!